Thank you for visiting and shopping at lokbaba.com. Following are the terms and conditions that constitute our Shipping Policy.
DUE TO COVID SHIPPING TIMES WILL BE DELAYED
We do not have control over customs and are therefore not able to be responsible for delays that may occur. Tracking information will be made available to you as soon as it is made available to us.
APPROXIMATE SHIPPING TIMES (does not include weekends/public holidays):
a) USA ~ 7 to 16 business days (tracking system available)
b) Rest of the world ~ 7 to 25 business days (tracking system available varies)
Delayed delivery - in very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we are unable to control shipping times and any unexpected delays that may occur en-route and we seek your understanding and patience should this occur. In such cases, we will ship out a new package if there are no tracking updates for more than 30-60 business days.
This may especially be true during the busier holiday seasons at the year's end (November to December months), during promotions or other instances.
PROCESSING TIME VS SHIPPING TIME
Please note that processing time (4-6 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 4-6 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office).
After your order has been processed, our shipping company for dispatch will then pick up your package. An email with your online tracking information will be available on our website.
Processing Time - in very rare instances, may take longer than the stated expected time frame. During busy time like holidays, promotions or other instances processing time might take longer. We do our best to deliver as fast as possible and seek your understanding and patience during such events.
CUSTOMS, DUTIES AND TAXES
LOKBABA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Your order may be subject to import duties and taxes once shipment reaches your country (generally 20% of dollar amount of the item(s) purchased, but may vary depending on country). LOKBABA cannot control and is not responsible for any duties/taxes applied to your package. As a customer, you are responsible for paying additional charges for custom clearance. Customs policies vary from country to country, we advise you to contact your local customs office for further information.
We may update this Shipping policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Please note that no effective update date will be displayed here.