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Politique de remboursement

 

Refund policy

We typically do not offer refunds on products as we state the shipping time for each product, as well as the product description in each product page and it is up to the customer to read this information and ultimately be the person who purchases. But, if you feel as if your product is damaged, you are able to send us clear evidence through photos of your product, packaging, as well as your customer information so our team can dispute this issue depending on the resolution. 

 

CANCELLING AN ORDER

Once an order is placed, we will not be able to cancel an order if it has already been processed.

If order is cancelled within 30 minutes before your order is PROCESSED there is a transaction fee of $20 per each order.

Please do drop us an email at support@lokbaba.com  as soon as possible if you'd like to cancel an order that you have just made.

Cannot accept returns via rejected or refused packages, abandoned packages, and packages returned outside of the designated return process (Please see above for designated return process).

If your package is non-deliverable due to insufficient address or incomplete personal information ( your full name, email or phone number) please contact us immediately at support@lokbaba.com with your Order Number. You will be responsible for paying all of the secondary charges due to customer address errors.

If your tracking information states that your package was delivered and you have not received it. You must address this with your local post office. We do not hold responsibility for packages that state to be delivered.

We do not issue refunds for packages that state being delivered.